GOMZO booking FAQs
Straight answers about using GOMZO and understanding your booking status.
Where does GOMZO offer accommodation?
GOMZO focuses on Pune. Check the current collection for published homes and their neighbourhoods; listings and available dates can change.
Can I request a stay for one night?
The booking form supports requests from one to 90 nights, subject to the home’s available dates, guest capacity and host approval. Confirm longer-stay requirements directly with the host.
Can I book for my family?
Check each home’s maximum guest count, bedrooms and listed amenities before requesting. A family-friendly category is useful for browsing, but specific accessibility, child-safety or other needs should be confirmed with the host.
Is payment needed to send a request?
No upfront payment is needed to submit a booking request. After the host accepts, the request becomes payment pending. Confirmation follows host verification of payment.
Are prices fixed for every date?
Nightly rates can vary for weekends, festivals or dates set by the host. Review the quote for your exact dates and guest count; the booking form shows 5% GST before submission.
What does payment pending mean?
The host has accepted your request and is waiting for payment verification. This status does not mean your stay is confirmed.
How do cancellations and refunds work?
An unreviewed pending request can be cancelled through My bookings. For an accepted or confirmed booking, contact the host. Refund eligibility and conditions need to be confirmed with the host; GOMZO does not publish a universal refund promise.
What time are check-in and check-out?
The standard times shown on the website are check-in at 12 noon and check-out at 10 am. Ask the host before arranging an exception.
How can I contact the host?
Use the contact or Message host link shown with your booking, or visit Contact GOMZO.